Five More Work Hacks for Recruiter Success
New to recruitment or looking to develop your work ethic? Chris Orkney, Sales Executive at Bond International Software, shares five more invaluable ‘work hacks’ to help you make the most of your time; and offers some heartfelt advice to those considering a career in recruitment…
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1. Start early, leave late
As a recruiter, I was always interested in how those who started early and left late tended to be the most successful. It’s not about being seen in the office at those times, it’s about maintaining a busy day. There’s a lot to do on a recruitment desk and 9 to 5 simply isn’t enough time to cover it. Always be conscious that arriving early to learn, make contacts and post and fill jobs is what makes one recruiter stand out from another. You don’t need to be ‘always on’, but you do need to put yourself in your clients and candidate’s shoes. Your clients don’t want to speak with you outside of core working hours and your candidates do! So, if you want to speak with them, you must be available.
2. Take a lunch hour
Calling candidates on their lunch hour may seem like a good idea but, in my experience, it’s rarely successful. Lunch hours vary from company to company, so you’ll need to know when your candidate takes lunch and have their mobile number…it soon becomes tricky. If you’ve made previous contact with them and you’re building a good rapport, maybe they’ll take your call during lunch, but it’s a big maybe. So, my advice is – take a lunch hour and eat a good, slow release energy delivering lunch.
3. Have an ‘open phone’ policy
Depending on the market you work in, most jobs are 9 to 5 so you’ll probably be speaking with candidates outside of these hours. Have a ‘open phone’ policy whereby you’re willing to take calls before and after your working hours (including starting early and staying late). Say, anytime between 8am and 11pm. Give your candidate time to get home, put their kids to bed, have dinner and then have time to speak with you. If 10:30pm is their only free time, call them at 10:30pm – especially if they’re a good candidate – it’s worth your time. That half hour outside of core hours will pay off. Sometimes, it’s the most important half hour of your day, and sometimes it’s the most important half hour of the day you never had.
4. Don’t be ruled by email
If someone wants to speak with you, especially if it’s urgent, they will phone you. If they email mentioning they would like to speak with you at some point, it’s probably not that urgent, and they may even be ‘fobbing you off’. When you finish for the day, have a family life, have a social life, put your phone down and forget about it. If you’re constantly checking emails, you’ll feel like you’re working all the time and risk burning out. If you need to make a call at 10:30pm, make that call and put your phone down again. Build some boundaries into your busy day. Move from ‘I’m working all the time, I’m checking my emails.’ to ‘I don’t check my emails between 5pm and 8am.’ Consider an out of office email response with words to the effect of: ‘If you’re a client or a candidate with a pressing enquiry, please call me on my mobile now. If your email can be actioned tomorrow, I will get onto it first thing.’ It’s not going to benefit you, your client or your candidate to reply to emails in the late evening, it might make you look like you’re working hard, but I would prefer seeing someone working smart.
5. Remember, recruitment is not an easy option to make money
Recruitment is a long game. Once you’ve developed your desk, you may be able to take more work home with you (and I recommend doing some aspects of your work outside of office hours, such as client research), but the important thing is your mindset. Get into the recruiter mindset and let your Manager see it. Prove to your Manager that you’re a recruiter for the right reasons and you’re not expecting an easy money-making option. You can earn a lot as a recruiter, but it’s not a quick and easy 9 to 5 job. If you treat it that way, you’ll see your colleagues performing better than you and get frustrated – or you simply won’t deliver what’s required to sustain your desk, or your job.
Is recruitment right for you?
If you’re questioning whether recruitment is right for you, if you will like it, if you can do it…you may need to take a step back and evaluate what you really want from a career.
As a recruiter, you can’t make everyone happy all the time. Colleagues, clients, candidates – you’ll do everything you can, but due to the nature of the job you might not make them happy. When you put five candidates forward, only one is going to get the job. When you put five candidates forward and none get the job, you’ll upset six people – five candidates and your client…
Recruitment is a lifestyle in how you get out there, meet people, engage them, learn their requirements and aspirations and genuinely help them. Whether it’s helping an organisation to succeed or helping someone find their dream job, recruitment can be extremely rewarding – if it’s right for you.