Text messaging communication: Adapting the way you communicate to improve business

Posted by James Payne | February 17, 2016 |
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Text Messaging CommunicationIn today’s extremely competitive and fast paced industry standing out with a clear message is a must. Text messaging communication is an adaptive form of communicating and helps to connect with your team members. It can help recruiters remain organised and also provide recruiters with essential information to enhance quality and timeliness of employee interaction on the go. James Payne, Head of Business Development at Bond International Software, provides his top text communication tips on how to improve your recruitment processes.

Top Tip: Mass communication makes the world go round

Gone are the days of traditional recruitment which relied on either telephone or written correspondence. Texting can be used in an effective way to get your message across quickly in a time of critical need. Imagine having to individually call over 200 employees to let them know your client’s office is closed due to inclement weather when a simple text message can be sent in less than five minutes. This will save you crucial time.

Top Tip: Helpful reminders

People can be forgetful. If you are working in Payroll and constantly have to wait for timesheets to be sent across, a text reminder can help meet deadlines. Reminders can also be tailored in various ways: for holidays, documents, or even appointments. As a recruiter, you can update your systems and keep up to date with each employee’s schedule.

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Top Tip: Being consistent all year round

Many recruiters can lose track of time when the workload piles up and require a quicker way to share those all important messages. For an employee, it makes a difference to know you’ve been remembered and appreciated within the workplace. As a recruiter, making sure you send out messages around Christmas and Easter lets your employees know they are valued. Birthday cheer messages will also have an impact.

Top tip: Staying in the loop 

Overall the power of communication leaves you in the best position to move your business forward. The option of texting allows you to be creative when drafting messages and seeing what works best for your employees by giving them the choice to respond with yes or no or request a follow up call if needed. A combination of traditional and modern communication tools is always necessary, but using a text communications provider, such as Icetrak, will help to track if this method is right for your employees. Whether your employee prefers text, an email, or a phone call – if you’re consistent in communicating you’ll remain updated on important employee information.

What is clear is that although the modern role of a recruiter is radically different to the one five years ago, essential elements do not change. Communication will always be a vital part of your role to interact with people on all levels. So considering how you can use it on a mass level will be beneficial for the future.

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If you would like to read more about what text communications has in store for recruitment, why not click here to take a look at our integrations eBook? 

Category: Recruitment

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James Payne
James joined a leading global recruitment agency as a graduate recruiter and soon progressed to managing several teams. Joining Bond in 2011, James has brought a wealth of recruitment industry experience to his role as Head of Business Development. He is responsible for helping secure global, enterprise-level contracts and oversees the overall performance of the wider sales team.

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