Top-Tips for Recruitment Software Integrations – Part One
Recruitment software can become even more powerful via integrations with additional software – from empowering recruiters to ensuring smooth back-office workflows, the boost to your business efficiencies and success can be huge.
In the first of two blogs, Rob Hayesmore, Head of Product Development, Bond International Software, shares his ‘Top-Tips’ for successfully integrating your recruitment software with your chosen third party systems.
Having selected the best of breed software to support all areas of your recruitment business (or having legacy systems and looking to integrate a new system), you must ensure the software ‘talks’ to each other effectively to share information and deliver new efficiencies. Achieving the end goals which are the reason for your chosen integrations, is imperative. My first ‘Top-Tips’ for successful integrations are-
Only do the integrations you really need to do.
A good approach would be to run one integration at a time for three to six months to discover what works well and where you need to make changes – making sure you are integrating the right systems and not ‘over-doing’ the levels of integration.
One pitfall to avoid is requesting a lot of integrations and developing a hugely complicated bespoke system upfront. Within a few months of using the system, users may find it over-complicated and you may be requesting integrations are unpicked, which can be time-consuming and costly.
Keep it simple and make sure the integrations you would like are absolutely required.
Integrate, don’t synchronise.
Wherever possible, consider integrations, not synchronisations. There is a huge difference between the two approaches. Integration is two or more systems joined by exchanging data to the required degree and synchronisation is two or more systems updating exactly the same data. The most common pitfall with synchronisation is that at some point, through perfectly normal maintenance for example, the systems get out of step.
Avoid trying to have both systems update the same information simultaneously. The idea that users can update information in one of a number of systems, then numerous pieces of related data automatically shuffle around in all the other systems is wonderful – but in reality it’s technically very difficult and time consuming. Users tend to find it confusing – it’s difficult to understand how updating data in one place effects data in another, especially when you can update it anywhere. There are perceived efficiencies – someone in payroll, for example, wouldn’t need to ask a recruiter to update a piece of information – but in reality no-one will be 100% sure what’s happening, so there’s a lot of double-checking.
It’s smarter to decide which system ‘owns’ which information. The ‘owner’ system then pushes any updates to the ‘receiver’ system, one-way, and everyone understands the process.
When considering integrations, the main thing to focus on is how the integrations will support your business processes. Work with your partner software provider to ensure the integrations deliver useful functionality which will improve the efficiency of your staff.
For more tips and suggestions, watch Rob talk about integrations in more detail below: